Frequently Asked Questions
Everything you need to know about your Boathouse Sports gear.
How long does shipping take for custom team apparel?
Since our custom gear is handcrafted in Philadelphia, production typically takes 2-4 weeks. Once your order is finished, standard shipping usually takes 3-5 business days.
What is your return policy for non-custom items?
We accept returns on unworn, unwashed retail items within 30 days of purchase. Please note that custom-made team gear and personalized items are final sale and cannot be returned.
Where are Boathouse Sports products manufactured?
We take pride in our heritage; the majority of our performance outerwear and team uniforms are manufactured right here in our own factory in Philadelphia, USA.
How do I determine the best fit for my athletic gear?
We provide detailed size charts on every product page. Our gear is designed for an athletic fit; if you prefer a looser feel or plan to layer heavily, we recommend sizing up.
Can I place a bulk order for my school or club?
Absolutely. We specialize in team outfitting. You can contact our sales team through the 'Team Sales' portal to receive volume pricing and custom design assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.